Your Privacy at oke5

1 Introduction

oke5 ("oke5," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the oke5 online gaming platform at oke5.net (the "Platform"). This Privacy Policy describes how oke5 collects, uses, stores, shares, and protects your personal information when you access or use our services.

This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as well as the guidelines issued by the National Privacy Commission (NPC). By registering for an oke5 account or using the Platform in any way, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

If you do not agree with the terms of this Privacy Policy, please discontinue use of the Platform immediately. For any privacy-related inquiries, you may contact our Data Protection Officer at the contact details provided in Section 14 of this Policy.

2 Personal Data We Collect

oke5 collects personal data that is necessary to provide you with a safe, secure, and enjoyable gaming experience. The categories of personal data we collect include:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification number (e.g., Philippine National ID, passport, driver's licence, SSS/GSIS number).
• Contact Data: Email address, Philippine mobile number, and residential address (including city, province, and postal code).
• Account Data: Username, encrypted password, account preferences, and communication settings.
• Financial Data: GCash account details, PayMaya account details, bank account information (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records.
• Technical Data: IP address, device type, operating system, browser type and version, time zone, and session data collected automatically when you access the Platform.
• Usage Data: Information about how you use the Platform, including games played, betting history, session duration, and feature interactions.
• Communications Data: Records of your communications with oke5 customer support, including chat logs, emails, and call recordings where applicable.
• Verification Data: Copies of identity documents and selfie photographs submitted for Know Your Customer (KYC) verification purposes.

oke5 does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive personal information is collected, it is handled with the highest level of security and care.

3 How We Use Your Personal Data

oke5 uses the personal data we collect for the following purposes:

• To create, verify, and manage your oke5 player account.
• To process deposits, withdrawals, and other financial transactions via GCash, PayMaya, BPI, BDO, Metrobank, and InstaPay.
• To verify your identity and age (21+) in compliance with Philippine gaming regulations and anti-money laundering (AML) requirements.
• To provide customer support and respond to your inquiries, complaints, and requests.
• To send you transactional communications, including account notifications, deposit confirmations, and withdrawal updates.
• To send you promotional communications about oke5 bonuses, new games, and special offers, where you have consented to receive such communications.
• To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• To comply with our legal and regulatory obligations under Philippine law, including reporting obligations to PAGCOR and the Anti-Money Laundering Council (AMLC).
• To analyze Platform usage and improve the quality, security, and performance of our services.
• To enforce our Terms & Conditions and other applicable policies.

4 Legal Basis for Processing

oke5 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and oke5 (i.e., to provide you with access to the Platform and gaming services).
• Legal Obligation: Processing is necessary to comply with applicable Philippine laws and regulations, including AML obligations, PAGCOR licensing requirements, and tax reporting.
• Legitimate Interests: Processing is necessary for oke5's legitimate interests in operating a secure and fair gaming platform, preventing fraud, and improving our services, provided such interests are not overridden by your rights and freedoms.
• Consent: Where required by law, oke5 will obtain your explicit consent before processing your personal data for specific purposes, such as direct marketing communications. You may withdraw your consent at any time by contacting us.

5 Data Sharing & Disclosure

oke5 does not sell, rent, or trade your personal data to third-party marketers. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and InstaPay, for the purpose of processing your financial transactions.
• Identity Verification Providers: Third-party KYC and AML compliance service providers who assist oke5 in verifying player identities and screening for prohibited persons.
• Technology Service Providers: Cloud hosting, data storage, cybersecurity, and platform infrastructure providers who process data on oke5's behalf under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where disclosure is required by law or regulatory obligation.
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required pursuant to a valid legal order, warrant, or subpoena.

All third-party service providers who process personal data on behalf of oke5 are contractually required to maintain the confidentiality and security of your data and to process it only in accordance with oke5's instructions and applicable Philippine data protection law.

6 Data Retention

oke5 retains your personal data for as long as your account remains active and for such additional period as is necessary to comply with our legal, regulatory, and contractual obligations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Technical and usage data may be retained in anonymized or aggregated form for analytical purposes indefinitely.

Upon expiry of the applicable retention period, oke5 will securely delete or anonymize your personal data in accordance with our data disposal procedures.

7 Data Security

oke5 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the oke5 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Multi-factor authentication options for player account access.
• Regular security audits, penetration testing, and vulnerability assessments conducted by independent cybersecurity specialists.
• Strict access controls limiting employee access to personal data on a need-to-know basis.
• Comprehensive staff training on data protection obligations and information security best practices.
• Incident response procedures to detect, report, and address personal data breaches in a timely manner.

While oke5 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, oke5 will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012.

8 Cookies & Tracking Technologies

oke5 uses cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These cookies enable core features such as account login, session management, and security. They cannot be disabled without affecting Platform functionality.
• Performance & Analytics Cookies: These cookies collect anonymized information about how visitors use the Platform, such as which pages are visited most frequently and how users navigate between sections. This data helps oke5 improve Platform performance and user experience.
• Functional Cookies: These cookies remember your preferences and settings, such as your preferred language and display options, to provide a more personalized experience on return visits.
• Marketing Cookies: Where you have provided consent, these cookies track your activity on the Platform to help oke5 deliver relevant promotional content and measure the effectiveness of marketing campaigns.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the oke5 Platform. For more information on managing cookies, refer to your browser's help documentation.

9 Your Rights as a Data Subject

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by oke5:

• Right to be Informed: You have the right to be informed about how your personal data is collected, used, and processed by oke5, as set out in this Privacy Policy.
• Right to Access: You have the right to request a copy of the personal data oke5 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to oke5's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on oke5's legitimate interests.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe oke5 has violated your data privacy rights.

To exercise any of the above rights, please contact our Data Protection Officer using the contact details provided in Section 14. oke5 will respond to all verified data subject requests within fifteen (15) business days, in accordance with NPC guidelines.

10 Children's Privacy

The oke5 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. oke5 does not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you are not permitted to register for an oke5 account or use the Platform in any capacity.

If oke5 becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete such data and close the associated account. If you believe a minor has registered on the Platform, please contact us immediately at the details provided in Section 14.

11 International Data Transfers

oke5 primarily processes and stores personal data within the Republic of the Philippines. In certain circumstances, your personal data may be transferred to and processed by service providers located outside the Philippines, such as cloud infrastructure providers or technology partners operating in other jurisdictions.

Where such international transfers occur, oke5 ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to process your data in accordance with standards equivalent to those required under the Data Privacy Act of 2012. By using the oke5 Platform, you consent to such transfers where they are necessary for the provision of our services.

12 Third-Party Links

The oke5 Platform may contain links to third-party websites or services for informational purposes. oke5 is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to personal data collected and processed by oke5 through the oke5 Platform.

13 Updates to This Privacy Policy

oke5 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, oke5 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is indicated at the top of this Privacy Policy. Your continued use of the oke5 Platform following the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Policy periodically to stay informed about how oke5 protects your personal data.

14 Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by oke5, please contact our Data Protection Officer (DPO). Our team is available 24/7 to assist players across Manila, Cebu, Davao, Quezon City, Makati, and all other parts of the Philippines.

Email: [email protected] (plain text – not a clickable link)

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. For general questions about your account or gameplay, please visit our FAQ page or review our Terms & Conditions.